The Federal Competition and Consumer Protection Commission (FCCPC) have announced plans to reach out to Google to permanently delete digital money lending apps harassing and defaming customers from its Play Store.
The announcement was made by Chief Executive Officer (CEO) of FCCPC, Babatunde Irukera, during an interview on Arise TV on Tuesday, July 11.
Irukera stated that while these digital lenders are welcome to do business in the country, those that harass their consumers will be dealt with promptly.
He said;
“Our concern is if these lenders we’ve approved are still doing it (harassing customers), even if they do it just for once, we will permanently delete them from the Google Play Store. As we discover them, we go after them.
“There are things they can do wrong where they will be given a second chance but with respect to harassing consumers or defamatory messages, there will not be a second chance.”
Also sharing his thoughts on debt recovery, Irukera added;
“Most of the people who are failing to pay back these loans are chronic borrowers. So, if you have a problem of paying back your obligation, you should not have the opportunity to borrow again.
“But people who truly have a problem and have failed to make a payment or do not fail to make a payment should not be subjected to the inconvenience, the aggravation and frustration that accompanies these defamatory messages.”
